Announcing Advanced Data Mining with TAM’s New Business Intelligence Option!

I am happy to announce our new Business Intelligence option for The Assistant ManagerTM.

Have you ever wanted to:

  1. Combine data from two TAM reports into one?
  2. Print annual comparison reports that are not currently available in TAM?
  3. Produce an ad-hoc report or export for temporary review with a specific combination of data that’s filtered with unlimited data traits?
  4. Schedule reports, charts, or dashboards for automatic distribution (by email) to a list of key stakeholders in your organization?

If you answered yes to any of the above now is the time to learn more.  Your organization can use it to rapidly produce, schedule, and distribute analytics that range from basic to advanced.  Easily mine and view data from TAM exactly the way you want it.  To learn more simply click on the images below to view a quick few minute demonstration of TAM BI’s many benefits.

Quickly Produce Ad-hoc Reports and Pivot Tables without Being a Tech!

Produce ad-hoc reports and data exports. Then save and reuse them whenever needed.

Turn Reports to Graphs and Charts in a Snap!

Produce graphs and charts that can slice and dice data from all aspects of your operation.


Develop distinctive dashboards containing data widgets in many formats including charts, pivot tables, and reports.

Need to learn more or have specific questions? Interested in saving significant dollars with our new announcement licensing incentives?

Call your account representative today or email us at today!  We are ready to help.

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Emergency Weather Closing

A new article has been posted on the TAM blog by Bruce Lode:

Due to expected dangerously cold weather conditions and for the safety of our staff, we have elected to close our office tomorrow, Wednesday, January 30th, 2019.

Our staff will be telecommuting for the day to continue to provide the service you expect from our team. If you need support, we can be reached at 866-435-7826. If you need to place a supply order, please visit our website:

We appreciate your understanding and apologize for any inconvenience this may cause.

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Announcing TAM’s New Training Academy Just in Time for Year End Inventories!

A new article has been posted on the TAM blog by Dawn Downing:

Yes, it is approaching that time again… the time of the year that causes dread to retailers’ everywhere.   Physical inventory looms at year-end for most of us.  Well, TAM makes the normally stressful task considerably less trying.  With its ability to utilize mobile devices and post variances, your team can accomplish the task accurately in half the time with half the people.

You may be feeling the need to brush up on the steps required (or wish to further hone your skills) in order to perform the most efficient count ever.  Not to worry, we have just the thing.

I am happy to announce our new easy to use TAM Online Training Academy and a newly updated series of informative video training sessions that cover every aspect of TAM inventory process.  These educational videos are chockfull of tips and advice to help you quickly become your organization’s resident expert on physical inventory!

Want to take advantage of this exciting new resource?  Register today to access our Training Academy by emailing “Enroll Me” and your contact information to  Alternatively, call our Help Desk team at 866-435-7826.

Remember at this time of year our sales team offers valuable incentives and discounts on mobile devices and our HandHeldLinkTM option that can save you up to 25%.  If you are interested in going mobile and have not in the past, contact us now at for additional details.

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Warm Wishes and Holiday Hours

A new article has been posted on the TAM Retail blog by Bruce Lode:

From all of us, warm wishes to you and yours for a happy holiday season and a healthy and prosperous 2019!

TAM Retail’s holiday hours of operation will be as follows:

  •     Monday, December 24th – Closing early at 12:00 PM CT
  •     Tuesday, December 25th – Closed, Christmas Day
  •     Monday, December 31st – Closing early at 12:00 PM CT
  •     Tuesday, January 1st – Closed, New Year’s Day

Important! As always, the Help Desk is available for emergency support 24/7/365 at 866-435-7826.  Our administrative offices will be closed on Tuesday, December 25th and Tuesday, January 1st.

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The Assistant Manager’s Responsive Ecommerce Application Positively Impacts Your Organization’s Outcomes.  Free Upgrade Now!*

A new article has been posted to the TAM Retail blog by Bruce Lode:

The Assistant Manager’sTM ecommerce solution (eTAM) has many new improvements and advancements designed with you and your patrons in mind.

The Tech Required

An ecommerce application that has the tech you and your online customers require built in and continues to evolve.

  • PCI Secure – Fully PCI-DSS compliant and tokenized, never storing credit card data.
  • Responsive – Easily viewed using desktops, laptops, smartphones, and tablets.
  • Instinctive – Easy to navigate and quick to complete transactions.

Built to Converge Commerce

An ecommerce application that seamlessly interfaces your Web presence with all other business units.

  • Clicks are Bricks – Truly converge commerce from all business units.
  • Cross-selling Embraced – Provide all products and services offered in a single converged web portal.
  • Integrated – Once a transaction is completed, it is automatically synchronized to the centralized data store.

No Coding Approach

Develop, design, and oversee an ecommerce website with limited manual coding or IT assistance. Make changes faster and easier while reducing programming costs.

  • Choose Your Level of Control – Need a minimal coding approach, or advanced programming control over the look and feel of the eTAM, it is up to you!
  • Branded – Match your existing web presence branding and thread with existing product, service, and event promotional pages.
  • Single Point of Management – Stop maintaining multiple solutions and save time. Dump that siloed ecommerce solution and grow patron satisfaction as well as your organization’s operating results.

Low Ownership Costs

An ecommerce application that is very affordable and scalable to your organization’s exact needs and budget. Once purchased, the on-going costs will be easy to live with.

  • No Fees – We never charge any transaction fees or commissions.
  • Reduced Costs – We offer affordable hosting and low cost, new version subscription plans.
  • No Restrictions – Save on payment processing by picking your own processor.

Leading Technologies

An ecommerce option that has the tech your team requires built in and continues to evolve.

  • Secure – The highest level of security compliance from the application, hosting, and data privacy.
  • Intuitive – Easy to learn and use and incorporates a minimal interaction approach.
  • Robust Reporting – Produce, schedule, and distribute real-time consolidated reporting including all ecommerce activity.

To learn more, schedule a live demonstration, or ask questions, please contact your account representative today or email us at or visit us at

*Free upgrades available to all existing customers using eTAM with an in-force TAM Annual New Version Subscription agreement.  Upgrade services include implementation assistance, live training, and 7/24/365 toll-free support.  All upgrades and upgrade services must be scheduled in advance.

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Holiday Hours and Happy Thanksgiving!

A new article has been posted to the TAM Retail blog by Bruce Lode:

We are thankful for your business and continued trust.

We wish you all the best, and a happy and safe Thanksgiving!

TAM Retail’s Help Desk Thanksgiving hours of operation will be as follows:

Thursday, November 22nd – Closed, Thanksgiving Day.

Friday, November 23rd – Help Desk Closing Early at 12:00 PM CT.

Important! As always, the Help Desk is available for emergency support 24/7/365 at 866-435-7826.  Our administrative offices will be closed on Thursday, November 22nd and reopen for normal hours on Monday, November 26th.

Don’t forget to subscribe to our new blog here!

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TAM Retail Showcases Powerful Benefits of The Assistant Manager™ to Non-Profits at AZA Annual Conference 2018

A new article has been posted to the blog by Stephanie Lode:

Leading ERP/POS software application, The Assistant Manager™ (TAM) will be showcased.

The TAM Retail team is set to showcase its latest powerful application options at this year’s Association of Zoos and Aquariums Annual Conference.

This year’s event is being held in Seattle at the Washington State Convention Center. Visit us at Booth #222.

The team will be on hand to demonstrate a whole host of TAM’s options including Ticketing, Fundraising, Membership Management, Group Sales, Ecommerce, POS, and Inventory Management.

Attendees can also check out the exciting new application elements such as Smart CRM™, Business Intelligence, and a range of mobility options. As a proven and industry leading-solution, TAM is Built to Converge Commerce™ of all business units within your organization and provide a 360-degree view of guests, members, and constituents.

Visit the TAM Retail Booth #222 at the AZA Annual Conference 2018 on Tuesday, 9/25 from 9:30 AM – 6:30 PM and Wednesday, 9/26 from 1:30 PM – 7:00 PM.

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