Holiday Hours

A new article has been posted on the TAM Retail blog by Bruce Lode:

2015 4th of July

TAM Retail’s holiday hours of operation will be as follows:

Closed Monday, 4th of July, Independence Day.

Important! 
As always, the Help Desk is available for emergency support 24/7/365 at 866-435-7826.  Our administrative offices will be closed on Monday, July 4th, and will reopen for normal hours on Tuesday, July 5th.

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Announcing Kiosk Equipment and Applications Services for The Assistant Manager™ (TAM)!

A new article has been posted to the TAM Retail blog by Ian Rigg:

Self-serve kiosks reduce visitor lines and staffing while increasing visitor satisfaction, fundraising results, and member roles. Tailored Kiosk solutions can be provided to work seamlessly with TAM for the following purposes:
• Selling general admission and event tickets
• Selling and renewing memberships
• Parking payment collection
• Cash and carry food orders
• Fundraising

View the brief video below to learn more about TAM’s core Kiosk application:

Kiosk hardware can be designed to meet any need, indoors or outdoors, small or large, and can accept any form of payment.
TAM’s Kiosk application can be tailored to meet most any need.
If you’re interested in further exploring TAM’s self-service offerings, contact your account representative directly or email us today at sales@tamretail.com.

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TAM Retail at the APGA Conference

A new article has been posted to the TAM Retail blog by Ian Rigg:

apga

We will be attending the American Public Gardens Association (APGA) 2016 Conference, in Miami, Florida. It will be held at the InterContinental Hotel Miami. We will be booth #37,  and you can visit with us Wednesday, June 8th from 10:00 am to 5:00 pm, and Thursday, June 9th from 9:00 am to 4:00 pm. We’ll be happy to answer any and all questions, and will be happy to see you there!

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Memorial Day Holiday Hours

A new article has been posted to the TAM Retail blog by Ian Rigg:

mem

We are thankful for your business and continued trust, and thankful to all the valiant men and women who serve our country. 

TAM Retail’s Memorial Day hours of operation will be as follows:

  • Monday, May 30th – Closed

Important! As always, the Help Desk is available for emergency support 24/7/365 at 866-435-7826.  Our administrative offices will be closed on Monday, May 30th and reopen for normal hours on Tuesday, May 31st.

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TAM Retail at the AAM Museum Expo!

A new article has been posted to the TAM Retail blog by Ian Rigg:

aam2016_790wide

We are ecstatic to be in our nation’s capital for the American Alliance of Museums (AAM) Museum Expo, held at the Walter E. Washington Convention Center in Washington, D.C.

We are booth #3087, and you can see us at the show on Thursday, 5/26 from 10:00am – 5:00pm, Friday, 5/27 from 12:00pm – 5:00pm, and Saturday, 5/28 from 9:00am – 12:00pm.

Hope to see you there!

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TAM Testimonials: Orlando Museum of Art

The Assistant Manager™ aids the Orlando Museum of Art as their all-in-one solution for admissions, membership, events, donation, and so much more! But so that you don’t have to take our word for it, we traveled to sunny Orlando, and asked our valued partners what they thought about our product. See what they have to say!

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How to Stop the Windows 10 Update from Automatically Occurring

A new article has been posted to the TAM Retail blog by Ian Rigg:

It has come to our attention that Microsoft is pushing updates from Windows 7 and 8 to Windows 10. Over the past week, a slew of systems automatically upgraded to the Windows 10 operating system.

Unfortunately, it disables the built-in Administrator account, which doesn’t allow you to log back into Windows. It also deletes Network Configuration settings, which may affect the communication between the servers and workstations/registers. In addition, it will delete any Windows VPNs you may have created causing TAM Polling to fail.

For the time being, we want to prevent any other customers from falling prey to this innocent but inconvenient update. Below is a workflow to ensure your system keeps running as is and ensures your business flows smoothly.

Many computer systems are set to auto-update. This can be incredibly convenient, as one doesn’t have to think about it to install beneficial or even necessary updates, but with Microsoft changing the upgrade to Windows 10 from an optional upgrade to a recommended one, these settings may need to be changed.

You can check your update settings by going to the Start menu of your computer. Once in the Start menu, go to Control Panel -> System and Security -> Windows Update -> Change Settings. From there, you’ll see this screen. Under “Important updates”, you’ll want to change it to “Download updates but let me choose whether to install them”.

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This will allow you to stave off Windows 10. When you see this screen, you’re not obligated to update, as you would be with an automatic update. You may still elect to allow other updates, but please refrain from Windows 10.

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Now no matter what, DO NOT DO WHAT YOU SEE BELOW. It is an example of how computers can automatically upgrade to Windows 10. If you have chosen “Install updates automatically (recommended)” for your Important Updates, make sure that “Give me recommended updates the same way I receive important updates” is unchecked.

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If you wish to download the Windows 10 upgrade, please contact the TAM Help Desk at 866-435-7826 or email us directly at help@tamretail.com. Request to schedule an appointment with a TAM Analyst to discuss the tasks that need to occur before applying the Windows 10 upgrade.

 

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