Learn All About TAM with our New Website!

A new article has been posted to the TAM Retail blog by Bruce Lode:

We are proud to announce our new web presence at theassistantmanager.com also viewable at tamb2cc.com.  These new site covers all of the newest features and capabilities of TAM and later this year will replace our other existing websites.

Shown above is just the top of the home page, it includes links for all the industry we proudly service, an overview of key features for each module of option, and resources.  The site is fully responsive and can be viewed from anywhere on any device.  Click WATCH VIDEO on this page and learn how convergence of commerce with TAM helps or user community in less than 2 minutes.

In the Industries section of the site, learn specifically how TAM help’s that user community.  Even request more detailed information at the bottom of each page.

In the Features section of the site, learn more about the key options available and their unique benefits.  Buy touch each of the three subjects listed instantly illustrate each key feature within each option.

In the Resources drop down, visit our new blog, shop our new responsive eStore, view mini-demos, and soon view new eBooks on things to know when converging commerce.

In the near future, we will be transferring your current subscription to this blog to the new blog automatically, so don’t worry; you will always be in the know.  Please share this blog with other users or stakeholders in your organization by having them subscribe.  Subscription to this new blog is the best way learn about TAM usage, new releases, special offers, and very important news!

Visit our newly upgraded eStore using eTAM Responsive Design.  Shop anywhere from any device.  More about our Responsive Design Version 11.7 eTAM upgrade in an upcoming blog!

I truly hope you will take a moment to visit our new web presence, I and my team have spent many hours over past months putting it together!  If your organization is not fully converging commerce with TAM, please share our new website with other business units in your organization.

I’d love to hear what you think, I always value your feedback!

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Microsoft SQL Server 2008 Extended Support is Ending!

A new article has been posted to the TAM Retail blog by Stephanie Lode:

On July 9, 2019, extended support will end for SQL Server 2008 and 2008 R2. This means that you’ll no longer get security updates, hotfixes, or professional support from Microsoft.

If you run SQL Server 2008 or 2008 R2 after the end of support, you could risk a data breach. Your operations and maintenance costs could rise and you may find yourself in violation of compliance, which could incur a fine.

Our recommendation is to migrate to SQL Server 2016 before extended support expires. If you would like to migrate to the newest version, contact your sales representative, call us at 888-843-1476, or email us at sales@tamretail.com.

You can learn more about SQL Server 2008 end of life by clicking here.

As always, if you have any concerns or questions you would like addressed, feel free to contact our Help Desk.  We can be reached by phone at 866-435-7826 or by email at help@tamretail.com.

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4th of July Holiday Hours

A new article has been posted on the TAM Retail blog by Bruce Lode:

TAM Retail’s holiday hours of operation will be as follows:

Closed Wednesday, 4th of July, Independence Day.

Important!
As always, the Help Desk is available for emergency support 24/7/365 at 866-435-7826.  Our administrative offices will be closed on Wednesday, July 4th, and will reopen for normal hours on Thursday, July 5th.

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TAM Retail Showcases Powerful Benefits of The Assistant Manager™ to Organizations at APGA Annual Conference 2018

A new article has been posted to the blog by Stephanie Lode:

Leading ERP/POS software application, The Assistant Manager™ (TAM) will be showcased.

The TAM Retail team is set to showcase its latest powerful application options at this year’s American Public Gardens Association Annual Conference.

This year’s event is being held in Anaheim, California at the Disneyland Hotel. Visit us at Booth #420.

The team will be on hand to demonstrate a whole host of TAM’s options including Ticketing, Fundraising, Membership Management, Group Sales, Ecommerce, POS, and Inventory Management.

Attendees can also check out the exciting application elements such as Smart CRM™, Business Intelligence, and a range of mobility options. As a proven and industry leading-solution, TAM is Built to Converge Commerce™ of all business units within your organization and provide a 360-degree view of guests, members, and constituents.

Visit the TAM Retail Booth #420 at the APGA Conference 2018 on Tuesday, 5/5 from 8:30 AM – 5:00 PM and Wednesday, 5/6 from 8:30 AM – 7:00 PM.

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Memorial Day Holiday Hours

A new article has been posted to the blog by Bruce Lode:

“As we express our gratitude, we must never forget that the highest appreciation is not to utter the words, but to live by them.” – John F. Kennedy

We wish you all a safe and happy Memorial Day holiday as we remember those who gave their lives for our freedom. 

TAM Retail’s Memorial Day hours of operation will be as follows:

  • Monday, May 28th – Closed

Important! As always, the Help Desk is available for emergency support 24/7/365 at 866-435-7826.  Our administrative offices will be closed on Monday, May 28th and reopen for normal business hours on Tuesday, May 29th.

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TAM Retail Showcases Powerful Benefits of The Assistant Manager™ to Organizations at InterActivity 2018

A new article has been posted to the blog by Stephanie Lode:

Leading ERP/POS software application, The Assistant Manager™ (TAM) will be showcased.

The TAM Retail team is set to showcase its latest powerful application options at this year’s Association of Children’s Museums (ACM) show.

This year’s event is being held in Raleigh, North Carolina at the Raleigh Convention Center. Visit us at Booth #73.

The team will be on hand to demonstrate a whole host of TAM’s options including Ticketing, Fundraising, Membership Management, Group Sales, Ecommerce, POS, and Inventory Management.

Attendees can also check out the exciting application elements such as Smart CRM™, Business Intelligence, and a range of mobility options. As a proven and industry leading-solution, TAM is Built to Converge Commerce™ of all business units within your organization and provide a 360-degree view of guests, members, and constituents.

Visit the TAM Retail Booth #73 at the ACM InterActivity 2018 on Wednesday, 5/16 from 4:00 PM – 7:00 PM and Thursday 5/17 from 8:00 AM – 4:00 PM.

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Important Notice! To TAM Users with Vantiv for Merchant Processing

Recently, your organization likely has received an email from Vantiv warning of a fast approaching TLS deadline (excerpt of the email below):

A number of our users have reached out to our Help Desk and sales team wondering how it affects them.  As a result, our quality control team reached out to Vantiv directly regarding the notice in order to learn more about how the notice applies to the TAM Community.

The Good News:

No TAM Users need to be concerned with this email as it relates to Vantiv and credit card processing.

The Reason:

  1. No TAM/Vantiv Merchants with EMV configurations are affected by this deadline (because their NETePay version uses the TLS 1.2 protocol).
  2. No TAM/Vantiv Merchants with non-EMV configurations are affected by this deadline (because the Vantiv servers x1 and g1 are running current versions of NETePay) and dsiClientX.ocx does not use TLS to communicate; it uses proprietary encryption for communication purposes.

The Not So Good News:

Some TAM Users running versions older than version 11.6.22 should be concerned with the TLS 1.2 notice.  Other web services have imposed restrictions that do not relate to credit card processing. For example, TLS protocols eTAM and TAM integrate with for connecting to other web services including; UPS, FedEx, USPS Shipping Integration and others.

Our Recommendation:

It is always important to keep your organization’s TAM system up-to-date and secure.  Immediately check the TAM version your organization is currently running.  For the version is older than 11.6.22, the Help Desk team strongly recommends you upgrade TAM to the latest release by no later than June 30, 2018.

The upgrade is available by download to all TAM Users with an in-force subscription at:

TAM Support Portal (click here)

Simply enter your TAM Serial Number and password and navigate to the Downloads page for links to the latest release’s Upgrade File, Installation Instructions, and Release List.

As always, should you have any questions or further needs relating to this subject, please contact our Help Desk at 866-435-7826 or help@tamretail.com.

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